Water damage in your home or business brings life to a halt. During this stressful time, you must act fast to clean up damage to avoid further destruction or mold. Finding a reputable, professional water restoration company that can work with your insurance company can give you the peace of mind that your property is in good hands.
- Response: A reputable water cleanup company should have an immediate response to a water emergency. They should be able to arrive at your home in less than an hour and have a 24-hour emergency response line.
- Insured: Always work with a company that is insured in your state. The last thing you need in an already stressful time of a water emergency is a company that does an incomplete job, costing you money and time.
- Ratings and Reviews: A professional water cleanup company will have a favorable rating with the Better Business Bureau, as well as multiple local customer reviews of their services.
- Established Business: A business that has been around for many years, or even decades, has a recognized excellence in the industry. The water restoration industry is unregulated, which means anyone can start a business and call themselves “a professional”. A company that has been in service to the community for many years has a proven reputation and history.
- Website & Social Media Presence: Does the company have a modern, professional website? This demonstrates that they are invested in their business, willing to put time and money into making it known. Facebook, and other social media, not only gives information about the company, it also allows customers to review and easily recommend.
- Experience Working with Insurance Claims: A reliable water restoration company will be able to efficiently work with your insurance company, taking the burden off you. The company will be able to give an accurate and complete assessment of damages to your insurance provider. If you call your insurance company first, they may recommend a water restoration company, but you are not obligated to use their recommendation. Remember, it is your right as a policy holder to choose the company and still be covered. Always do your own research on any company working on your property.